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DELIVERY & RETURN
SHIPPING & HANDLING
- We process orders on business days which are Monday through Friday, Eastern Standard-Times, and exclude holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
- – Production: Processing Time: 5-7 days* (in regular seasons) or more depends on holiday seasons.
- – Estimated Delivery: 9-20 days* (in regular seasons) or more depends on holiday seasons.
- Our shipping method is currently available is Yun Express, DHL Global Mail. Packages from our warehouse in the US will be shipped by USPS, or EMS depending on the weight and size of the product.
- See the delivery FAQs for details on shipping methods, costs and delivery times
RETURNS AND REFUNDS
- If customer would like to return the item we only accept return of items if they meet all of following conditions:
- Within 15 days of receipt of your shipment
- In original condition
- In the original packaging
- After contacting our Zanaboutique Support Team at [email protected] and receive our response, please do exactly following instructions: See more.